Service Pledge

Our solemn promises:

1. From the date of sale, we guarantee that the shoe hooks will not come off the boots and the outsoles will not separate with the uppers in six months. Within such warranty period, if anything mentioned above comes off, the customer can send back the boots back to the supplier and the supplier will repair the boots without further charge. However, the freight will be split in two sides: with the coming in freight going to the customer and the sending out freight going to the supplier. When out of warranty period, the supplier will appropriately charge some fees based on the parts replaced or repaired.

2, One year warranty on the blades. During the warranty period, if the blades break, the customers should send back the blades to the supplier for replacements and pay for the freight, while the supplier will replace new blades for the customer and pay for the send–back freight.